Privacy Policy

At niiya.co, we value the trust you place in us. Protecting your personal information and ensuring transparency in how we use it is our top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop on our website.

1. Information We Collect

When you interact with niiya.co, we may collect the following information:

• Personal Details: Name, email address, phone number, shipping/billing address.
• Order Information: Products purchased, payment details (processed securely via third-party gateways).
• Technical Data: IP address, device information, browser type, cookies, and usage patterns.
• Optional Data: Feedback, reviews, or preferences if you choose to share them.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders.
• Provide customer support and respond to inquiries.
• Send transactional updates (order confirmations, shipping details, OTPs).
• Improve website functionality, user experience, and product offerings.
• Share offers, promotions, or newsletters (only if you have opted in).

3. Sharing & Disclosure

We do not sell or rent your personal information. However, we may share limited data with:

• Trusted Service Providers: Courier partners, payment gateways, IT/hosting providers.
• Legal Obligations: If required by law, regulation, or court order.

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance browsing, analyse traffic, and personalize your shopping experience. You may disable cookies in your browser settings, but some features may not function fully.

5. Data Security

We implement industry-standard measures to protect your personal information against unauthorized access, misuse, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

As a user, you have the right to:

• Access, update, or correct your personal information.
• Opt out of marketing communications at any time.
• Request deletion of your data, subject to legal or contractual obligations.

7. Third-Party Links

Our website may contain links to third-party websites. niiya.co is not responsible for the privacy practices or content of those sites.

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

info@niiya.co
9321093373